Your privacy is important to us. We want you to feel comfortable using KacMac services. Because we gather certain types of information about the users of KacMac’s services, we feel you should fully understand what information we gather and how we use that information.
What Information Does KacMac Gather?
When you register for a KacMac account, KacMac obtains contact information, such as your name, address, and phone number, as well as payment information, such as your credit card number. When you use KacMac’s service, our systems record information about your session, such as the dates and times of use, and the specific Internet address assigned to you. KacMac also tracks requests you make for information on KacMac’s products and services, and responses you provide to KacMac surveys. Finally, KacMac keeps records of your payment history and communications you have with KacMac’s Support Team.
What Does KacMac Do With This Information?
KacMac uses the information it gathers in order to provide you with the best online experience possible. As you might expect, contact information is used to contact you concerning your account and our company. Payment information is used to validate your identity and to bill you for the services and products you order. Information on your communications with KacMac’s Support Team is used to address the issues raised by your communications. In addition, KacMac regularly sends out mailings regarding the operation of its service and other goods and services that it believes may be of interest to you. KacMac reserves the right, however, to send bulletins and other important information regarding the service at its discretion.
Does KacMac Share Subscriber Information With Third Parties?
KacMac will not share or disclose information regarding its subscribers except (i) when we receive legal process such as a court order; (ii) when reasonably necessary to protect the company’s rights or property; or; (iii) in emergencies where someone’s safety is at risk.
You should be aware, however, that any information that you disclose in a public space such as a chat room, bulletin board, or personal Web site, KacMac’s DNR domain registration is freely available to anyone else visiting that space. KacMac cannot safeguard any personally identifiable information you disclose in these locations, nor can it ensure that information you voluntarily supply to third parties remains private. Please review the privacy policies of third party sites you frequent to ensure that your privacy preferences are respected.
How Can I Correct or Update the Information?
You may correct that information as appropriate by login to the billing system. Please keep in mind subscribers are required to provide KacMac with current contact and billing information. KacMac may require a copy of a government issued form of identification before disclosing billing information or before making changes to the billing or contact information on an account.
What Happens to the Information if I Leave KacMac?
If you ever leave KacMac, KacMac will normally delete your personally identifiable account information twelve months after the account is cancelled, unless we are under a legal obligation to retain it. We preserve account information for this short period of time in the event you wish to reactivate your account and retain your previous e-mail address. However, in the event of any accounting irregularities, KacMac reserves the right to retain your contact and billing information as necessary to resolve the matter.
Changes to This Policy and Questions About Privacy